RETURNS AND WARRANTY

OUR RETURNS POLICY
  • We accept returns and exchanges on any unused and unwashed products within 90 days of purchase.
  • For unused and unwashed products within the 90 day return window, a free return label will be provided.
  • Customers can either use the return label included with their order or print a label here with their order number.
  • We appreciate your patience. Please allow 10 to 16 business days to screen and process returns.
OUR WARRANTY POLICY
  • If within 365 days of purchase the customer is unhappy with their product, they can send the purchased product back to us for a free replacement.
  • Please ship the product to:

    MSR Warranty
    840 Burlway Road
    Burlingame, CA 94010

  • If you would like to purchase a return shipping label for $10, please email support@mysheetsrock.com with your request and original order number.
  • Once we receive the product, we will send, free of charge, a replacement for all received items.
  • If a direct replacement product is not aviable, mysheetsrocks will either provide a similar product or store credit (for the original purchase amount) at the customer's option.

For questions about your order or return, send us an email at support@mysheetsrock.com.